FAQ

ONLINE GIVING - FREQUENTLY ASKED QUESTIONS

Is online giving secure? Is it safe?

Yes it is! For your protection, we have taken a number of steps to maximize the security of financial transactions that are accepted on The Church At Tuscaloosa website. Not only is it safe, but it's fast. All transactions are encrypted, starting at your computer and going all the way to the bank. The Church At Tuscaloosa also does not store your credit card or eCheck information.

When are gifts processed?

You can give now, or schedule recurring gifts at a frequency you determine. You can change, disable or delete future scheduled contributions at any time.

What if I want to cancel or change my online giving?

You may cancel or make changes to future scheduled contributions at any time. After a contribution has processed by the bank, you cannot make changes to it online.

What if I change credit cards or want to adjust the date or amount of a scheduled contribution?

You can edit, disable or delete a future scheduled contribution at anytime, including the credit card, date, frequency and amount.

Can I direct my Giving?

You can designate gifts to the General Fund, the Building Fund, or the Missions / Benevolence Fund.

Will I still receive a contribution statement?

Yes, we will mail periodic and year-end giving statement directly to your home address, assuming we have your up-to-date address information.

Will my online gifts be included on my Statement of Contributions?

Yes, they will be included.

What about Fees?

There is no cost to you. The Church At Tuscaloosa pays a small transaction fee for eChecks and Debit Card transactions. If you schedule a direct withdrawal from your bank account directly to The Church's bank account with the downloadable .pdf form found under the "give now" tab, the Church does not incur any transaction fee. If you have any further questions about online giving, please let us know by email or by calling the church office at 205-759-8050.